Shannon Bond

Shannon Bond is a business correspondent at NPR, covering technology and how Silicon Valley's biggest companies are transforming how we live, work and communicate.

Bond joined NPR in September 2019. She previously spent 11 years as a reporter and editor at the Financial Times in New York and San Francisco. At the FT, she covered subjects ranging from the media, beverage and tobacco industries to the Occupy Wall Street protests, student debt, New York City politics and emerging markets. She also co-hosted the FT's award-winning podcast, Alphachat, about business and economics.

Bond has a master's degree in journalism from Northwestern University's Medill School and a bachelor's degree in psychology and religion from Columbia University. She grew up in Washington, D.C., but is enjoying life as a transplant to the West Coast.

During the pandemic, Reesha Howard got hooked on doing live audio chats from her smartphone. First she used Clubhouse, the buzzy, invitation-only app that surged in popularity last year with freewheeling conversations, game shows and celebrity appearances.

MUMBAI AND SAN FRANCISCO — One night last month, police crowded into the lobby of Twitter's offices in India's capital New Delhi. They were from an elite squad that normally investigates terrorism and organized crime, and said they were trying to deliver a notice alerting Twitter to misinformation allegedly tweeted by opposition politicians.

Updated June 4, 2021 at 4:43 PM ET

Facebook has extended former President Donald Trump's suspension for two years and says it will only reinstate him "if the risk to public safety has receded."

A group of Democratic senators is urging Google parent company Alphabet to investigate how its products and policies may be harming Black people.

In a letter to the tech giant's CEO, Sundar Pichai, and other executives, Sens. Cory Booker of New Jersey, Ron Wyden of Oregon, Mark Warner of Virginia, Ed Markey of Massachusetts and Richard Blumenthal of Connecticut said they worried about bias and discrimination, both in the products Google makes and the way it's handled workplace diversity.

Social media companies prohibit kids under 13 from signing up because of federal privacy law. But parents like Danielle Hawkins can tell you a different story.

"She got on Instagram and Snapchat without my approval when she was about 12," Hawkins, a mom of four who lives near Detroit, said of her eldest daughter.

The tech companies are well aware of this problem. Facebook CEO Mark Zuckerberg told a congressional hearing in March that his company knows kids get around the age limits on apps like Instagram, the photo-sharing network Facebook owns.

Updated May 14, 2021 at 11:48 AM ET

Researchers have found just 12 people are responsible for the bulk of the misleading claims and outright lies about COVID-19 vaccines that proliferate on Facebook, Instagram and Twitter.

Facebook has almost 2 billion daily users, annual revenue that rivals some countries' gross domestic product, and even its own version of a Supreme Court: the Oversight Board, which the company created to review its toughest decisions on what people can post on its platforms.

This week, the board faced its biggest test to date when it ruled on whether Facebook should let former President Donald Trump back on its social network.

Updated May 5, 2021 at 11:36 AM ET

Facebook was justified in its decision to suspend then-President Donald Trump after the Jan. 6 insurrection at the U.S. Capitol, the company's Oversight Board said on Wednesday.

Copyright 2021 NPR. To see more, visit https://www.npr.org.

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Last year, in the middle of the pandemic, Sinead Boucher offered $1 to buy Stuff, New Zealand's largest news publisher.

Boucher was already the company's chief executive and was worried that its Australian media owner would shut down the publisher. Things had started to look really grim: The economy had ground to a halt and advertising revenue had evaporated.

"I knew that they ... would potentially just decide to wind us up," said Boucher. "So it was just a punt."

Facebook is making changes to give users more choice over what posts they see in their news feeds, as the social media company defends itself from accusations that it fuels extremism and political polarization.

The changes, announced Wednesday, include making it easier for people to switch their feeds to a "Most Recent" mode, where the newest posts appear first, and allowing users to pick up to 30 friends or pages to prioritize. Users can now limit who can comment on their posts.

Tech workers say they have experienced more harassment based on gender, age and race or ethnicity while working remotely during the pandemic, according to a survey from a nonprofit group that advocates for diversity in Silicon Valley.

The increases were highest among women, transgender and nonbinary people, and Asian, Black, Latinx and Indigenous people.

Support for the siege on the U.S. Capitol. Bogus promises of COVID-19 cures. Baseless rumors about vaccines.

Who should be held accountable for the spread of extremism and hoaxes online?

Lina Khan, a prominent antitrust scholar who advocates for stricter regulation of Big Tech, may be about to become one of the industry's newest watchdogs.

President Biden on Monday nominated Khan to the Federal Trade Commission, an agency tasked with enforcing competition laws. She is the splashiest addition to Biden's growing roster of Big Tech critics, including fellow Columbia Law School professor Tim Wu, who announced earlier this month he would join the National Economic Council.

Facebook is failing to enforce its own rules against falsehoods about COVID-19, vaccines, election fraud and conspiracy theories when it comes to posts in Spanish, according to a coalition of advocacy groups.

"There is a gap, quite an enormous gap, in fact, in English and Spanish-language content moderation," Jessica González, co-CEO of the advocacy group Free Press, told NPR.

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