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New clinic offers alternative to emergency room and urgent care

Aerial view of the new RightCare Clinic.
RightCare Clinic
/
SeyferthPR
Aerial view of the new RightCare Clinic.

A first-of-its-kind acute care clinic that offers a low-cost alternative to emergency room visits has opened in Grand Rapids.

Michigan-based Emergency Care Specialists, a physician owned private practice that provides staffing for 13 emergency departments throughout the state, opened its first emergency clinic in Grand Rapids. It’s goal? Offer a low-cost alternative to emergency room visits while providing services not available at area urgent care facilities.

Waiting room at RightCare Clinic.
RightCare Clinic
/
SeyferthPR
Waiting room at RightCare Clinic.

Dr. Todd Chassee, Medical Director for RightCare Clinic, explains how this new approach to emergency care came about.

“We recognized that many patients have a need that doesn’t quite require the level of the emergency department and, conversely, many patients who are seen at the urgent care need additional care and so we tried to create an environment where we could provide that care beyond that of traditional care but meeting the needs of patients who don’t need the full services of the emergency department.”

Procedure room at RightCare Clinic.
RightCare Clinic
/
SeyferthPR
Procedure room at RightCare Clinic.

According to a recent U.S. News & World Report study, the average cost of an emergency room visit has topped $2,000. RightCare Clinic estimates its average patient visit will cost around $350. That includes costs associated with consultation, x-rays, CT scans and blood and urine lab work, all done on-site.

“The whole point of this clinic was we see many patients who get directed to the emergency department where they don’t need all of the bells and whistles and the resources of the emergency department and so the ability to offer that at a much better value, lower cost for the patient we saw as a huge opportunity.”

X-ray room at RightCare Clinic.
RightCare Clinic
/
SeyferthPR
X-ray room at RightCare Clinic.

The clinic is staffed with certified emergency professionals and accepts all insurances. You can visit the RightCare Clinic at 745 E. Beltline Avenue in Grand Rapids.

Dave joined WGVU Public Media in November of 2023 after eighteen years as a Michigan Association of Broadcasters Emmy-nominated photojournalist and editor at Grand Rapids' WOOD TV8 and three years at WEYI TV25 in Flint, Michigan. As a General Assignment Reporter, Dave covers daily news and community events all over West Michigan.
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