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UM Health-West arms staff members with wearable panic buttons

Hospital staff are now equipped with Canopy buttons to be worn with their ID badge.
David Limbaugh
Hospital staff are now equipped with Canopy buttons to be worn with their ID badge.

A rise in hospital violence across the country has prompted University of Michigan Health-West to upgrade security measures, arming employees with instant panic buttons

“Times are changing. We have to evolve with the times.”

That’s University of Michigan Health-West Security Operations Supervisor Adam Dykhuizen.

“Hospitals all across the nation, there’s an uptick in workplace violence events. There’s an uptick in staff assaults.”

In response, nearly 1,900 employees are receiving Canopy buttons.

Beacons will let security personnel and other staff know where a safety issue is located when an employee presses their Canopy button.
David Limbaugh
Beacons will let security personnel and other staff know where a safety issue is located when an employee presses their Canopy button.

“It’s a panic alarm system where everyone just has it on them. It’s attached to their badge, they press it twice, and then we get the assistance that they need wherever they are in the hospital.”

Nearly 900 sensors placed throughout UM Health-West’s campus alert security and employees to the location of a potential safety issue.

Radiologist Katie Mason says it provides an added layer of security.

“We have had staff over the time I’ve been here that this would have been extraordinarily helpful for them as well.”

Over 900 beacons are located throughout UM Health-West's campus.
David Limbaugh
Over 900 beacons are located throughout UM Health-West's campus.

Canopy compliments an AI-enabled weapons detection system installed earlier this year. Last year the hospital added K9 security teams.

According to the Michigan Health & Hospital Association, 76% of healthcare workers report experiencing workplace violence.

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Dave joined WGVU Public Media in November of 2023 after eighteen years as a Michigan Association of Broadcasters Emmy-nominated photojournalist and editor at Grand Rapids' WOOD TV8 and three years at WEYI TV25 in Flint, Michigan. As a General Assignment Reporter, Dave covers daily news and community events all over West Michigan.
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