When there’s a power outage, consumers can get credit on their bill from the utility company, and a new website from Michigan Attorney General Dana Nessel will help track those credits.
Residents and business owners who believe they are owned a credit for a power outage but didn’t get it or received less than expected can fill out a feedback form.
The AG’s office will track it and may even intervene in the case.
The new website also includes updated information on credit criteria, links for residents to attend meetings of or file comments with the Michigan Public Service Commission, and a performance report that ranks various providers.
There is information on whom to contact with concerns, how rates are determined, and a video on utility imposter scams.
The site can be found on the Department of Attorney General’s utilities page https://www.michigan.gov/ag/initiatives/utilities
