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The BBB Serving Western Michigan offers tips for when a business files for bankruptcy or closes

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A bankruptcy filing does not necessarily mean that a company is going out of business. Collect receipts, proofs of purchase and other documents. These items could help you prepare for your request for a resolution. Check with the bank or credit card you used to make the purchase at the now closed company.

With the news of Bed Bath and Beyond filing for bankruptcy and closing stores, some consumers may be scrambling to use those coveted coupons, clear wedding and baby registries, or hope their current order will still arrive.

If you have not received the goods you already paid for, or you want to return an item, the Better Business Bureau Serving Western Michigan says all may not be lost.

In a news release, they say a bankruptcy filing does not necessarily mean that a company is going out of business.

The Better Business Bureau Serving Western Michigan has a few tips for consumers regarding any store that files for bankruptcy or goes out of business.

To start, they say to collect receipts, proofs of purchase and other documents. These items could help you prepare for your request for a resolution. Check with the bank or credit card you used to make the purchase at the now closed company. You may be able to dispute the transaction. You could also try contacting the company to complete the transaction or resolve the issue and for gift cards, they say your credit card company could help recover money lost if a business goes under, if the card was used for purchase.

In the case of Bed, Bath and Beyond, which filed for bankruptcy and is closing stores, the BBB says that the company says customers can use their gift cards through May 8th, with coupons being good until April 26th.

You can find more information at BBB.org.

Jennifer is an award winning broadcast news journalist with more than two decades of professional television news experience including the nation's fifth largest news market. She's worked as both news reporter and news anchor for television and radio in markets from Grand Rapids and Kalamazoo all the way to San Francisco, California.
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