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BBB Warns Consumers About Price Gouging: Encourages Reports

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As the nation continues to grapple with COVID-19, the Better Business Bureau is warning residents about price gouging on products in high demand, like hand sanitizer. 

The BBB is working with the State Attorney General to combat price gouging.

We’ve received complaints every day. Just today I’ve got four this morning looking at price gouging.”

Troy Baker, Director of BBB Educational Foundation.  He says they’ve been getting complaints for more than a week since the coronavirus outbreak ramped up in Michigan.  He says complaints are in about everything from toilet paper to cleaning supplies.  Price gouging occurs when a product is sold for more than 20 percent higher than the price charged prior to March 9, 2020.  And due to an executive order from Governor Whitmer, it is now illegal in the state of Michigan.

“It is now a crime. It’s a misdemeanor crime t price gouge and the Attorney General is taking it seriously, just yesterday, they announced action against Menards in South Haven for jacking up the price of cleaning supplies.  So, they’re taking this very seriously.”

Baker says they’re encouraging consumers to report suspected cases of price gouging during this state of emergency.  You can do that by filing a complaint. They ask that you gather as much information as you can like the business name, photos and receipts.  The Better Business Bureaus serving Western and Eastern Michigan have created a joint Facebook page for all state residents to report suspected price gouging.